• All of our products are shipped within 6-8 working weeks from your payment’s reception. Any delays or issues with shipping will be communicated promptly.
• All of products have a full 100% insurance coverage. This means we will send you free replacement parts in case any glass or metal parts get damaged during transport. In this case you will need to send us proof of this with pictures of the damaged items so we can activate our insurance service.
• Customers do have a 12 days period time to contact us to receive any replacements. After these 12 days have passed, the customer will no longer have access to any free replacement but will need to pay for any damaged part.
• In case there’s an error in the communicated shipping address, any further expense will be charged to the customer.
• Shipping costs are calculated during the checkout process and are the responsibility of the customer.
• Delivery times are estimated and may vary based on product availability and location. We will always send you a tracking number information that will enable you to trace and check upon your shipment’s status at anytime.
